Let us help you out with that! Most Speck products have a one-year warranty from the original purchase date with proof of purchase from an authorized reseller.
To begin a warranty claim, please use our simple online form HERE.
When you get ready to file a warranty claim, you'll want to have the following handy:
- A copy of your purchase receipt or Speck order number
- A photo of the damaged product
- Full name, address, and email
- A description of the product (product type, product name, color, etc.)
Providing all of the information above will help expedite the review of your claim. We will evaluate your claim (typically within 7-10 business days) to determine if it qualifies for a warranty replacement under our Limited Warranty and will contact you via email regarding the status of the claim.
PLEASE NOTE: All products returned to Speck will be subject to review for authenticity. Products determined to be counterfeit will be confiscated and turned over to Speck’s legal department for action. Counterfeit cases will not be returned or replaced and consumers should seek restitution from their original place of purchase.
Click here to learn more about counterfeit cases.