Due to long delivery times via USPS (economy shipping), we do not offer free shipping to Alaska, Hawaii, or Puerto Rico. We do offer FedEx or UPS (expedited) methods to Alaska, Hawaii, and Puerto Rico.
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Warranty and Returns
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Speck's Warranty Process
- How can I file a warranty claim?
- Do I need to register my case to take advantage of the lifetime warranty?
- Do I need to return the damaged or defective product once my warranty replacement is approved?
- What information is required to submit a warranty claim?
- How long does the warranty claim process take?
- How long will it take to receive my warranty product replacement?
- I don't have my original receipt; can I still file a warranty claim?
- Is there a charge for my warranty replacement?
- My warranty claim was approved but I haven't received my replacement. How can I track my replacement order?
- What happens if my original product is out of stock?
- Why was my claim denied?
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General Warranty Questions
- What does Speck’s lifetime warranty cover?
- How can I tell if I have a genuine Speck product?
- My phone broke while it was in a Speck case. Will you replace it?
- How do I return my product for a refund?
- I lost my product. Is this covered under the Speck Warranty policy?
- If I purchased my product online from an authorized retailer, can I still submit a warranty claim?
- What is an authorized retailer?
- My phone's screen is cracked. I had a Speck ShieldView screen protector on for protection. Is my phone covered by the Speck Warranty?
- My Speck product was discontinued, am I still covered by a warranty?
- My screen protector is broken, can I get a replacement?
- What does the Speck Warranty policy cover?
- What is a proof of purchase?
- What is not covered by the Speck warranty?
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Speck's Warranty Process
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General Info.
- Connect with us!
- General Questions
- About Speck?
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Shopping on Speckproducts.com
- Shopping on Speckproducts.com
- Shipping Information
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Products
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Product Features
- How does ClickLock technology operate?
- In what types of products is ClickLock technology used?
- What are Tagimals™️?
- What benefit does ClickLock technology provide?
- What brands of products include ClickLock technology?
- What colors does the StandyShell come in?
- What different models of GEMTONES are there?
- What does “Military-Grade Protection” really mean?
- What does 10-Foot and 8-Foot Drop Protection mean?
- What is an example of a primary benefit of ClickLock in a product?
- What is ClickLock technology?
- What is different about the SeeThru cases with a Satin Finish?
- What is IMPACTIUM™?
- What is Microban® technology?
- What is the IMPACTIUM™ Shock Barrier?
- What makes all GEMTONES models different?
- What makes GEMTONES different from other earbuds?
- What makes the GEMTONES PLAY model different?
- What makes the GEMTONES PRO model different?
- What makes the GEMTONES SPORT model different?
- Who developed ClickLock technology?
- Why was ClickLock technology developed?
- Product Care
- Product Availability
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Products and Device Fit
- How are GEMTONES playtime estimates measured?
- What are GEMTOMES™
- Where can I find more information about GEMTONES?
- Can individual Tagimals™ be purchased?
- What are Tagimals™ used for?
- What is the ClickLock™ Wallet for MagSafe®?
- What makes the ClickLock Wallet different from other add-on MagSafe wallets?
- What is ClickLock?
- Is it required to use a ClickLock iPhone case to use the ClickLock Wallet?
- Is it advantageous to use a ClickLock iPhone case with the ClickLock Wallet?
- Can the ClickLock Wallet be used with an iPhone without a case?
- Can an iPhone with a MagSafe case be used with the ClickLock Wallet?
- How many cards can the ClickLock Wallet hold?
- Can the ClickLock Wallet be easily added and removed from the iPhone?
- Where can I find more information about the ClickLock Wallet for MagSafe?
- What is StandyGrip?
- What makes StandyGrip different from other add-on iPhone MagSafe accessories?
- Is it required to have a ClickLock iPhone case to use StandyGrip?
- What other features does StandyGrip offer?
- Is there a video that shows how StandyGrip is used?
- What are Speck ClickLock™ Cases for iPhone?
- What makes ClickLock Cases different than other iPhone cases?
- Which iPhone cases include the ClickLock receptacle?
- Which ClickLock accessories are available for ClickLock cases?
- Is it required to have a ClickLock iPhone case to use any of the ClickLock Accessories?
- Is it advantageous to use a ClickLock iPhone case with the ClickLock Accessories?
- Which iPhone models will have ClickLock cases available?
- Will ClickLock cases be available for any earlier models of iPhone?
- Will more ClickLock Accessories become available in the future?
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Product Features
- Manuals & Videos
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Learn
- Collab Lab
- Fit Guides