Troubleshooting: Common Issues & Fixes

Here are some common troubleshooting steps for the Speck® Gemtones™ Infinity Bluetooth speaker:

1. Speaker won’t turn on?
   • Make sure the battery is charged.
   • Try a different USB-C charging cable.
2. Bluetooth won’t connect?
   • Restart the speaker and your device.
   • Move closer—stay within 30 feet for a strong connection.
3. No sound or low volume?
   • Check the volume settings on both the speaker & device.
   • Try switching EQ presets in the app.