If your product looks different from the color you ordered, we’re happy to help you check.
First, compare the product details
Check the color name on your order confirmation against the color name or product code on the packaging.
Then, check it in different lighting
View the product in natural, indirect daylight. Screen settings and lighting can affect how colors appear, and clear or translucent cases may also look different once placed on your device.
If something still doesn’t look right, contact us
Please send our Customer Care team:
Your order number, or proof of purchase if you bought from a retailer.
The product name and color you ordered.
A clear photo of the product, preferably taken in natural daylight without a filter.
A photo of the packaging label showing the color and product code.